Why Do People Still Use iTunes?

Earlier today, I was thinking really hard about this question: Why do people still use iTunes? To me, personally it just doesn’t seem all that great. I tried it out when I first got my iPod a few years back, it was okay at best. Sure, it did everything I needed it to such as: transfer music to the iPod, make sure new songs I added to my library transferred over, and kept my iPod updated. After a few weeks I stumbled onto a media player called WinAmp, and it seemed to do so much more for me. It’s interface wasn’t clunky and slow, it had plugins to improve the built-in functionality, and it even had customizable themes. When Compared to iTunes this was the media player that I had been waiting my entire life for. What is it with people and iTunes?
So Why Do People Still Use iTunes?
“It has a pretty interface, good functionality, and it makes me think I’m on an Apple computer!”
That’s cool, except the user interface isn’t that great. You can’t change anything about it. No customization of anything. The core functionality is lackluster. When buying music from the store you can only receive it in Apple’s default AAC format. Why do you need to do this when your iPod can play all sorts of audio formats in the first place? Syncing is terrible. If you want to be on an Apple computer go ahead and spend the $1800 it costs to buy one. I won’t complain, I like Apple, just not iTunes, or the price tags on their computers.
“Well, you can buy songs! Over 6 million songs to choose from!
Okay, I can buy songs that I can only play a certain amount of times on certain computers and audio devices before they become unplayable due to Apple’s DRM. I can buy DRM-free songs from Amazon at 256 kbps, rather than Apple’s lowly 128 kbps AAC DRM-restricted songs. I also don’t have to keep track of how many times I burned it, or how many times I listened to it with someone else in the room, because if he hears it more than 3 times he has to buy it.
“Hmm.. you can also rent and buy movies! They only cost $3.99 to rent! And $9.99 to buy!”
I can rent and buy videos too! Too bad the video rentals only last 24 hours, and allows me to watch them on the computer, or my iPod screen. That sounds like a great idea, let’s spend $3.99 to watch a movie on my iPod for only 24 hours. We also get a 640×480 pixel image, which is amazing quality when you watch it on your 2-inch iPod screen. Why aren’t the movies in HD? Oh wait, they are in HD if you buy AppleTV for only $229. With Netflix, or Blockbuster online I can watch my movies in HD, and I get to keep them as long as I want, rent as many as I want for as little as $9.99/month. So for about 2.5 iTunes movies I can get unlimited rentals, keep them as long I want, and watch them in my preferred HD quality.
“Oh and there’s also TV shows! You have a billion seasons to choose from! And they’re really cheap too! Only $1.99 each episode!”
TV shows are fun to watch, but why should I pay $1.99 for an episode, when millions of episodes are available online via bit torrent, and online streaming video sites for free. You still have to download the show on iTunes so it’s not like it’s any faster. Watching TV shows with bit torrent, or streaming video sites is just as legal as using iTunes. Some streaming websites have the episodes in HD for streaming too, well with iTunes you can only watch them in regular quality.
iTunes doesn’t really sound all that great does it? That’s the point, it’s not that great. DRM-restricted music, bad syncing and user interface, easy way to throw your money down the drain with limited purchases that you can get for a much better deal (or free) are an example of qualities of a piece of software that has been hyped up too much by fan boys.
Do yourself a favor and explore better media player options like WinAmp, VLC Player, Windows Media Player Classic, and even the regular Windows Media Player.

April 14th, 2008 at 10:00 am
I use iTunes because it seems to offer the best functionality for how I use the iPod. I have lots of music, but I also subscribe to numerous podcasts, and the iTunes music store has the best catolog of podcasts that I know of, and it’s just easier for me to open iTunes to refresh my podcasts and sync my iPod.
Does WinAmp offer the same? If it does, I may give it a try.
April 14th, 2008 at 10:06 am
Winamp allows you to subscribe to podcasts, as well as having a podcast directory, with tagging functionality, and allows you to search for podcasts.
I find it easier and more efficient to sync via WinAmp instead of iTunes. I also think it’s easier to manage/edit my media library, because I rally like to have my music, ordered, named correctly, tagged correctly, etc.
April 14th, 2008 at 10:57 am
I think you are masochist! Your still using Windows! It is time for you to get away from the darkside and switch!
April 14th, 2008 at 10:57 am
I don’t undertsand your comment “What do you mean I can only have one song on either my iPod OR my computer?”. As far as I know you can have the same song on your ipod and 5 computers all at the same time. I find the ipod and itunes syncing set up is really easy to use and it does its job without getting in my way.
April 14th, 2008 at 10:57 am
What do you mean you have to “convert [music] to Apple’s format” to copy it to an iPod? iTunes will play and copy mp3s; it doesn’t re-encode unless you specifically tell it to.
And how is having your music correctly named and tagged impossible through iTunes?
Like a lot of anti-iTunes posts, this is mainly a screed against DRM, which can be completely avoided. I too buy all my music from Amazon (which syncs it up right with iTunes, no fuss), and buy/rent my video on DVD.
April 14th, 2008 at 11:00 am
You make it sound as if the pricing and all that are simply of Apple’s doing. The restriction placed on the rentals is from the movie companies. Just like DRM is still from the record companies. And for the record, the AAC format isn’t Apple’s - it was developed at Dolby. As an audio engineer, I can tell you that AAC does give you better sounding tracks and smaller file sizes at the same bitrate. That’s why Apple chose it when they opened the iTunes store, to allow for a decent download speed. MP3 is just an inferior format.
Also, whether you do or don’t like the UI of iTunes, most folks find it easy to use and it works. Plug in the iPod, it updates, eject it and go on your way.
April 14th, 2008 at 11:00 am
I wouldn’t mind having a Macbook Air, except it’s all above my spending limit. So I’m gonna stick with my poor man’s operating system, Windows XP.
P.S. The darkside always wins.
April 14th, 2008 at 11:08 am
quote: I wouldn’t mind having a Macbook Air, except it’s all above my spending limit
So which windows laptop are you getting that is comparable to the Air? The old statements about how expensive macs are is getting tedious because it’s not true. Theres just not that much difference if you compare similarly speced machines.
April 14th, 2008 at 11:33 am
Well, let’s see here’s this machine: http://www.gateway.com/systems/product/529667902.php you can get that for about $500-$700 cheaper than the MacBook Air, and that completely blows it out of the water, when compared to the cheaper $1700 versions of the MacBook Air in terms of processing power, memory, hard drive space, even the mobility graphics card, plus it’s a tablet PC that comes with the stylus and everything. And it’s still better than even the beefier MacBook Airs that go for $1900-$2000.
I don’t think being thin and weighing less justifies the extra $300-$500 added on.
April 14th, 2008 at 11:52 am
The Air is made to be a secondary machine that doesn’t weigh much to tote around. If you’re a business person traveling a lot, an extra 3 pounds is a lot in addition to all the other stuff you have to carry. I think the Gateway you link to compares to the MacBook or even the MacBook Pro since its screen size is in between. But the Gateway weighs as much as the 17″ MacBook Pro.
April 14th, 2008 at 12:01 pm
I wonder if the intent behind this question is to generate web traffic….
April 14th, 2008 at 12:13 pm
Why use iTunes? Because “it just works.” Seriously it does the basic of moving songs from the computer to the iPod. Good enough for only 6,000 mp3 files. I’ve never had it crash on me all the years I’ve used it. I don’t need a lot of customization of playlists and such. I think I’d installed about two visual plug-ins which I don’t even bother with anymore. This is on my MacBook Pro.
On my BootCamp partition I do use WinAmp. I’ve used it for years and it’s a fine product with everything including the kitchen sink. I even have WinAmp remote running. Only I don’t use it for keeping lots of mp3 music cataloged on it, but do use it for playback of videos and network radio stations. It’s always being improved upon. I think there’s room for both players and people should make their own choices. Simple or complicated is a user’s preference.
I’m a Mac user, but I like using WinXP Pro. I didn’t like Vista Ultimate because it used up too much processing power and wasn’t much of an improvment over XP. But if I had a very powerful computer I’d use Vista as I thought it worked fairly well for what I used it for.
April 14th, 2008 at 12:47 pm
Uh…Steve? Did you get that Gateway link right?
The Gateway machine you posted weighs 6 pounds. The MacBook Air is 3 pounds. The Gateway is twice as thick as the MacBook Air.
Because of that extra space, weight, etc. it has a beefier CPU and slots and other things.
Don’t get me wrong, I sort of agree–I personally wouldn’t buy a MacBook Air. There are those who would and, hey, that’s cool. But you’re comparing a Hummer with a BMW Z4 and complaining that the Z4 doesn’t have the same amount of storage space.
That said, that Gateway looks like a nice machine. But I’d point out some differences between that and a MacBook Pro, which is probably a closer comparison point:
The Gateway is $1509. The MacBook Pro is $1999. The extra $490 gives you a bigger screen (15″ vs. 14″), lighter weight (5.4 lbs vs 6.2 lbs), Faster front-side bus (800Mhz vs. 667Mhz) 800Mbps Firewire, and 802.11n compatibility.
The Gateway gives you a memory card reader and a modem.
Personally, I think it’s worth it.
April 14th, 2008 at 1:24 pm
Your gripe should be with the Record industry who demands that iTunes tie up the songs with DRM. Right now they seem bent on killing iTunes store by allowing DRM free songs to the iTunes competition.
April 14th, 2008 at 1:57 pm
Steve, are you seriously comparing that plasticky junky Gateway laptop running Windows to an Air or especially a MacBook Pro running OS X? Thats a joke right? Yeah, it’s gotta be.
April 14th, 2008 at 3:31 pm
You answered your own question. Most people do not want/have time to customize their computing environment; they want it to look sharp by default and they want it to get out of the way so they can get to their stuff.
You and I, who like to customize things, are minority viewpoints.
April 14th, 2008 at 11:30 pm
iTunes runs fantastically on a MacBook or any other Mac running OSX, but sadly, it’s Windows based port is a sad tired experience, that is clunky, and a pain to sync your iPod with. You guys need to understand that this article is mostly basing its argument off what is available for Windows based OS’s, not the MacBook that you love running iTunes on. iTunes was built for Macs, and it’s an Apple product of course it’s clunky, buggy, drawn out, uncustomizable features are not a bother to Apple fans, it’s the Windows population that it matters to.
Another drawback is having a different type of music player, but I can’t use iTunes with it, no sir.
As for the store I personally believe it is one of the best Music stores on the web. Browsing it is easily done, it’s easy to find what your looking for an they have a wide selection of musical artists. I use iTunes for the store, so I can see what stuff has just been released, and once and awhile I’ll buy the newly available non-DRM releases, which I then use Winamp, for my music management, syncing, and enjoyment.
iTunes has it’s flaws, no application is flawless, but comparing it to other applications of the same type, you most likely WILL be able to find something (atleast on Windows) that suites your needs (or my needs) better.
As always, it comes to opinion, welcome to computing, why do you think I use Ubuntu? Opinion. [Windows for gaming :)]
April 15th, 2008 at 8:00 am
> cause if he hears it more than 3 times he has to buy it.
Mmm, You’re thinking of the Zune. Microsoft Zune.
I like iTunes over WinAmp etc. because I like to listen to music, not mess around with programs trying to figure out why they are not working.